CONTRACT TERMS & CONDITIONS
STAGING STYLE, PROCESS AND REQUIREMENTS REGARDING SPECIAL REQUESTS:
Please review Awhile’s INSTAGRAM PORTFOLIO to see our overall aesthetic. Though Awhile is able to stage different looks, and we stage based on what the architecture of the home (and/or client or agent) asks for; modern, contemporary, transitional, farmhouse etc, we do have a general aesthetic in terms of colors/tones we tend to use, upholstery finishes, style of art, and accessorizing.
If client or agent wishes to have a distinct, specific design style used for the staging, all requests must be made to Awhile directly at welcome@awhilehq.com within two weeks of the date of the first day of the staging installation. Though no specific items are guaranteed, with two weeks' notice of specific design/style requests, Awhile can then do our best to accommodate the overall look and feel you or your agent is expecting for the staging.
Awhile staging and design team uses our expertise and curated staging inventory to style the client's property in what we believe will best represent the home to a potential buyer. This is not a contract for design service, where the client orders specific inventory or brands for the staging.
Awhile’s inventory includes both brand name and off brand, vintage and new, quality furniture, which is constantly being upgraded based on current furniture and design trends.
Awhile is expertised in layout and chooses furniture scale and placement to best. maximize the space to show the buyer the full potential of the property.
If there is no communication from the client or agent to Mint Staging directly regarding specific design and aesthetic requests within two weeks of the start of staging installation, we cannot accommodate the special requests.
STAGING OPERATIONS:
All edits will be charged a change order fee, at a minimum of $500.00 fee per round of edits. All edit fees are assessed by the magnitude of the edit request.
The fee for the edits will be quoted and sent for approval before we implement the edits, and the fee for the edits must be paid prior to implementing the edits.
The total contract fee must be paid in full before we can implement the requested edits.
Edits must be requested via email to: welcome@awhilehq.com. A member of the design team will address and respond to the request within a 3-hr response time. Please include a detailed description, with pictures, of the edits desired including which items should be removed from the staging.
Please note that our approach is not focused on a per item basis.
If at any point, before 24 hours of the scheduled photography deadline, you feel like you would like a change within the staging, we will do our best to accommodate in time for photography; changes are not guaranteed.
If changes are requested within 24-hours of your scheduled photography deadline, we will not be able to make changes in time for photography, but we will do our best to accommodate in time for the first open house.
If edits are requested after the full staging has been implemented, the total staging contract fee must be paid in full before we will address the requested edits.
Any changes to the original agreed-upon initial install timeline/schedule, out of the control of Awhile, may put edits in jeopardy, at which point changes cannot be guaranteed. For example: seller or agents contractors delaying staging install, HOA requiring a late start on site, restricted/limited access to property, etc.
We thank you for respecting our expertise and process!
EDIT POLICY:
Awhile carries a $1,000,000.00 insurance coverage.
All HOA fees, elevator access fees, parking permit fees are the financial responsibility of the seller/client, and are not paid by Awhile.
Awhile does not allow the occupation of the staged spaces or personal use of Mint Staging property without prior written consent. If the seller or its guests live on site with the staging, the seller and/or owner of the property is responsible for any damages caused to the property and/or to Mint Staging inventory done by the seller or their guests.
Damage done to the property and any Awhile inventory, by third party or visitors of the property, during open houses, private showings or during any occasion during the staging installation process or after Awhile has completed the staging, is the responsibility of the realtor/agent and the seller.
Damage done by third-party, licensed and insured vendors carrying their own insurance and operating their own business separate from Awhile, is the responsibility of that vendor, all contact information for that vendor will be provided to all parties regarding the property.
Awhile inventory can only be moved by authorized Awhile team members. Moving inventory from one property to another by any party outside of the Awhile team is not allowed. Awhile is not responsible for any of the seller’s possessions left on site during the staging.
If additional work is requested (by seller or agent), which is not included in this agreement, a request must be submitted in writing via email and if additional scope of work is agreed upon, a separate contract must be written and signed by all parties and payment in full for the cost of the additional work must provided, prior to commencement of work.
Awhile reserves the right to photograph, record video, and/or otherwise document the staged property for portfolio, publication or marketing purposes without compensation or further permission from the client.
Awhile will inventory all items brought into the home, as well as the homeowner’s items.
Contract provides for up to a 90-day rental of all furniture, art, accessories, plants, etc.
*The 90-day contract will begin on the day the staging installation is completed. Additional fees apply if the contract is extended. (20% of total contract fee per 30-day contract extension)
CONTRACT TERMS:
Awhile requires 80% of the staging fee, 80% of the improvements fee to be paid upon the signed contract, to hold the date for install. Remaining 20% of staging fee will be due the day the staging and improvements installation is complete
Late Fees: Per the contractual agreement stated above, payments are due and payable on the mutually agreed upon date.
Late payments are subject to a 10% late fee and if not paid, staging is subject to removal.
Deposit is 100% refundable if staging is canceled within 2 weeks of the scheduled installation date. Deposit is 50% refundable if canceled after the 2-week window before installation date; if canceled within 13-days of the staging installation date. Deposit is nonrefundable after the staging installation has been started and/or completed.
Awhile requires at least 10-day notice to change the date of installation, if installation dates have already been confirmed on our calendar.
DEPOSIT PAYMENT REQUIREMENTS:
Awhile is a DBA of Mint Staging. payments are accepted via ACH, Zelle, Venmo, or check:
Checks made out to: Mint Staging and sent to: 1821 Balboa St, SF, CA 94121.
ACH Payment can be made online via the secured link provided on the invoice sent by Mint Staging DBA Awhile.
Zelle payments can be made to: 530-263-7125, Alyssa Brandfass
Venmo can be sent to: @Alyssa-Brandfass
Credit card payments include a 2.9% credit card convenience fee.
We do not take payment out of escrow by default.
In order to arrange for payment out of escrow, we require an additional fee to be paid on top of the total contract price: 30% of the total contract price
If the house does not sell; total contract price, plus the 30% fee for the courtesy to pay out of escrow, will be due within 5 months of the property’s original listing date.
PAYMENT METHOD:
All improvement work and construction, not managed by Awhile Staging & Events, must be completed before staging begins. The space must be clear of all materials and professionally cleaned prior to staging.
Cleaning services are available at an additional fee.
We do not move any of the seller’s possessions. If you request the move of any personal possessions within your home, you agree Awhile Staging or its movers, will not be responsible for any damage caused by moving your articles and additional fees may apply based on scope of work.
Staging of the home will take anywhere from 1-4 days, with a greenery installation on the morning of the scheduled photography.
In the event of HOA and loading dock requirements, it is the responsibility of the homeowner/client to arrange with HOA the scheduling of service elevator/loading docks and to provide us with the information needed to aquire a COI that sastisfies the HOA requirements for installation.
STAGING INSTALLATION DETAILS:
LIGHTING TERMS:
Lighting spec and installation for residential staging.
Lighting improvements performed by Mint Staging must be paid at 80% prior to the commencement of the staging.
Options of fixtures must be requested to Mint Staging directly by client or agent, at which point Mint Staging will then source up to two options for each lighting fixture to be sent for review and approval by agent/client before purchase.
Lighting installation to take place during time of staging installation.
Lighting fixtures stay with the house, not removed with staging.
Any changes to improvement items/finishes/or selections after installation will be charged a change fee based on the scope of work.
Total contract fee does not include disposal/donation of previous light fixtures.
Total contract fee includes labor of installation and all lightbulbs for fixtures.
GREENERY/TREE INSTALLMENT:
Greenery/faux + real flowers for photos are done either on day prior to or morning of scheduled photography.
We provide one round of greenery/table top arrangements in a combination of faux, moss and live greenery for photography, included in the total contract price. Any additional flower request or greenery refresh can be provided at an additional cost upon request.
Price of refresh depends on size of property, minimum $250.00 for any project.
We can provide all real floral arrangements upon request, priced per project size.
We provide both silk and real live plants/trees in our stagings.
Awhile is not responsible for watering of live plants/trees on site.
Staging does not include deep cleaning, painting, repairs or replacements, or moving services of any furniture or goods currently on the property. We make sure to do a sweep, vacuum and dusting of our products as our final touches in our staging installation. Upon removal, we spackle each nail hole we have made, we do not offer touch-up paint post removal of our staging installations.
CLEANING/FINISHING TOUCHES:
HOW MUCH IS THE DEPOSIT TO BOOK?
We require 80% of the total contract fee for staging and improvement work, we send a separate booking deposit invoice for this amount via our accounting program.
DO YOU ACCEPT PAYMENTS BY CREDIT CARD?
We charge a standard 2.9% processing fee for all payments made my credit card. Please indicate upon signed contract if you wish to pay by credit card.
DO YOU ACCEPT PAYMENT OUT OF ESCROW?
We do not offer payment out of escrow as a complimentary service. We require deposit payment to be paid in full to book, and if final payment would be preferred to be paid out of escrow we charge a 30% convenience fee on top of the final payment for that option.
HOW LONG IS THE CONTRACT FOR?
We charge 20% of the total contract fee for staging to renew the staging in place for an additional 30-days. Each 30-days incurrs a 20% of total contract fee.
WHAT IS THE COST TO RENEW ONCE THE INITIAL CONTRACT LENGTH EXPIRES?
Contracts are for 90-days. Should a client wish to lessen the contract lenght, the total contract fee does not change.
ARE FRESH FLORAL ARRANGEMENTS INCLUDED IN THE STAGING?
We provide a mix of table plants, live floor plants, fresh hardy greenery and faux flowers included in our contract fee. If client wishes to have full fresh floral arrangements provided for the staging, we charge an additional fee for that service depending on the total scope of the project.
DO YOU SELL YOUR FURNITURE THAT WAS PLACED IN THE STAGING?
We currently do not sell our staging furniture. We do offer furnishing services via our design team to purchase new furniture for clients through our curated list of furnishing vendors.
DOES YOUR CONTRACT INCLUDE DEEP CLEANING SERVICES BEFORE AND AFTER STAGING?
No, deep cleaning is not included in the price of our staging. If desired, we can offer cleaning services from a third -party vendor, listed and quoted as a line-item under our improvements pricing in our contract.
DOES YOUR CONTRACT INCLUDE TOUCH UP PAINT AFTER STAGING REMOVAL?
No, but we do remove all of our screws/nails used for hanging art and we spackle each hold. If our painter was contracted on the job, we can ask him to do touch-ups after our staging has been removed.
DOES YOUR CONTRACT INCLUDE PAINT RECOMMENDATIONS?
Yes! We offer complimentary paint recommendations when requested by client.
UNDER WHAT CONDITIONS DO YOU PROVIDE REFUNDS?
We offer 100% refunds only when staging is cancelled within two weeks of the scheduled installation date. We offer 50% refund when staging is cancelled after the two-week window has surpassed.
DO YOU PROVIDE FREE EDITS?
Layout and furniture and larger scale art edits to our stagings start at a minimal charge of $500.00 and they vary up in price from that amount according to total scope of the edit request. We do offer complimentary edits on smaller items like bedding, textiles, small scale art and table lamps/ambient lighting. When specific visions are expected, we recommend clients to provide their specific design style and requests via email to our team prior to our staging installation so we can best stage with their vision in mind.
We require at least five work-days notice to remove the staging once the property has sold or at the end of contract.
If at the end of the ninety days the property has not sold, Awhile Staging & Events has the right to refuse a contract extension.
If at the end of the ninety days the property has not been sold, and the client wishes to extend the contract, the cost for that would be 20% of the total staging fee.
STAGING REMOVAL DETAILS:
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